FAQs

Your human needs to have valid identification, so please make sure not to chew their state-issued ID or passports…no matter how delicious they look. Dogs are required to have up-to-date vaccination records. If you don’t know what a vaccination is, it’s best not to ask. Our crew will reach out to your human after they book the flight to gather additional information about your size, any allergies, and your socialization preferences.

Yes! It’s a big world and we know you want to sniff it all! So, while we’re starting with the NYC, Los Angeles, and London metro areas, we’ll be adding more domestic and international routes soon. Please let us know if there’s a particular part of the world you want to pee on.

Our PERRO AIR concierge will reach out to take care of everything for you.
While PERRO AIR is an airline for dogs, we recognize that you might want to bring your human with you. After all, you need scratches. So, each dog ticket comes with a pass for one human. Additional passes are available for purchase.
According to a recent national poll, 87% of table scraps are dropped by children. Unfortunately, the same poll shows that children are responsible for 100% of tail pulling. Therefore, we do not allow humans under the age of 126 (18 human years) on PERRO AIR. Don’t worry though, we have plenty of snacks on board that are even better than table scraps.

Our launch routes will serve the New York City metro area via White Plains (HPN), Los Angeles via Van Nuys (VNY), and London via Stansted Airport (STN). All of these airports are easily accessible to the metro areas around them and are comparatively easy to get to/from vs. the major airports in those metros.

I can’t believe you’d ask this! Stop breed-shaming! We welcome dogs of all sizes and breeds. In fact, oversized dogs, snub nose dogs, and all the other dogs out there who have never had an opportunity to fly – you are our VIPs (Very Important Pups).

Wings! Just kidding! That would be cool though, right? For real, we believe that all dogs are good dogs and we welcome having them aboard. However, the safety, comfort, and happiness of every dog we serve is our top priority. If you’re uncomfortable around other dogs, anxious on planes, or easily triggered by humans (I get it, believe me), this may not be the best service for you.

Personally, I prefer humans who know how to belly rub, but all dog-loving humans are welcome. Humans must be at least 126 years old (18 in human). They must be well-trained and are limited to asking “who’s a good dog?” once per flight.

What sort of question is this?! Humans aren’t required to train to board a plane (though they probably should be). Flying PERRO AIR is similar to hanging in a dog park, a dog-friendly cafe, or a friend’s house. You should stick together with your human, and socialize however much you like. Additionally, the layout of our planes ensures that if you need some alone time, you’ll have it. We use our dog intake form to get to know your preferences and create a seating arrangement that is optimal for all dogs and humans.

Thankfully, no. I love sniffing me a big dog. You know what I mean?

For humans, maybe. For dogs, definitely not. If you’re more comfortable in a carrier, you do you and bring one with. We designed this entire experience for dogs first. You’ll be able to sit on laps, seats, beds, or wherever you’re comfortable. If you think you can fly the plane, we’ll talk to the pilot and see what we can do.

Ugh, the L-Word. Much like seat belt rules on any standard flight, dogs must remain on leash while the plane is taxiing, taking off, landing, or if any turbulence is expected. Otherwise, leashes are up to you and your human as long as you’re under voice control.

You do not! Our process is very quick. Travelers should arrive at the airport about 45 minutes to an hour prior to the flight. The check-in process is done in minutes, and we’ll have a private waiting area for you and other dogs on your flight. The early arrival gives you time to socialize and make friends with the other dogs to avoid any unnecessary first-meet tension on the flight. We will also be serving all humans chef-prepared meals at the airport, to ensure you’re not tempted at the wrong time”. Breakfast only applies to London route. There are designated relief areas outside of each plane for you to mark one last time before you soar through the clouds. If you have an accident on board, enjoy as our trained professionals clean it up.

We have plenty of beds, blankets, toys, and treats on board. If there’s something else special you want, like, I don’t know, that one blanket that smells like cheese, feel free to have your human bring it.

Isn’t bringing you enough?! Geesh, humans are needy. Please have your human limit themselves to normal plane stuff. Under no circumstances should they bring cats, squirrels, or mailmen.

 

Our planes are designed to fit 15 dogs and their humans, but we will never sell more than 10 tickets. This will ensure that you and your person have ample room to splay.

Each ticket purchased is for a dog and comes with a complimentary pass for 1 human. We will offer a limited amount of additional human tickets for an additional cost.

 

First, money is a construct developed by humans as a means of alienating the worker from the fruits of their labor. Second, yeah, these tickets are pricey! Our goal over time is to bring the ticket cost down significantly as we scale. That way your human will have more money to buy you Christmas sweaters.

 

I’m sorry, what other dog-friendly airlines? Seriously, I hope you’ve never been on a regular airline, but let me just say, they put you in a duffle bag and shove you under a seat. We’re members of the family and that’s how they treat us? You don’t see them shoving humans under seats, even though there are a few who I think deserve it. Yes, I’m talking to you, doorbell inventor. Yes, there are a couple of “dog-tolerant” airlines, which is a good first step, but even those are definitely not dog-friendly. PERRO AIR was designed from the ground up for us! No other airline lets dogs be dogs. Now, back to thinking about which humans to shove under seats…oh, maybe the firework guy.

I hope not. Clapping scares me.

Yes, PERRO AIR is happy to provide complimentary, dog-friendly car service within a 30-mile radius. Windows up or down? Pup’s preference!